About Us

The Resilient IT team possesses a well-rounded combination of business acumen, technical expertise, and cultural compatibility, guaranteeing success in every level of engagement.

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Our Story

Resilient IT, established in April 2015 by Simon Jordan, emerges from his extensive 20-year career as a Solutions Specialist in the enterprise sector. Simon’s passion for organizational resilience grew during his tenure at Plan B, where he managed their largest key accounts for over two years. Inspired by this, Simon left Plan B to create Resilient IT, focusing even more intensely on this field.

While headquartered in Auckland, Resilient IT operates throughout Australasia. Our core philosophy is based on the recognition that our clients no longer seek generalist service providers with a wide array of product-based solutions. Instead, they require partners who excel in their specific domains, possess comprehensive expertise, and collaborate on skills beyond those domains.

Resilient IT dedicates its entire focus to business continuity and information security, underpinned by a profound and diverse knowledge of ICT technologies and enterprise governance. Our role involves implementing programs and training your staff, guiding them through the successful execution of Business Continuity Management (BCM) and Information Security Management (ISM) programs.

We firmly believe that in our chosen area of expertise, no other organization in New Zealand rivals our depth of knowledge and level of certification.

Simon Jordan

Simon Jordan

Managing Director/Principal Consultant

B.Sc, MBCI, MInstD, ISO27001 Lead Auditor/Implementer, ISO22301 Lead Implementer

Simon has more than 20 years of experience in both NZ and the UK working at the highest levels in large organisations such as Computerland, Gen-i, Spark, IBM, and specialist Business Continuity provider Plan B.

Simon holds a strong business and technical background, covering IT, telecoms, and business, and has assisted many of New Zealand’s top companies in all aspects of their IT, IT Disaster Recovery, Security and Business Continuity Management programmes.

Simon’s key strengths are: Business Continuity and Crisis Management, Disaster Recovery and Backup, Information Security, Enterprise WAN and Networking including WiFi, Enterprise Systems including Power/AIX/iSeries/x86 and Storage (NAS, DAS, SAN), Replication technologies, IP PBX, and Project Management.

Keivan Memarzedah

Keivan Memarzedah

Information Security and Business Continuity Consultant

AMBCI, ISO27001 Lead Implementer/Auditor, ISO 22301 Lead Implementer, MCTS, CCNA, VCP

Keivan has more than four years of experience with implementation and audit of ISO 27001 ISMS and ISO 22301 BCMS working with numerous organisations of all sizes in New Zealand. Topping that with more than 18 years of experience in Building and Delivering IT, Disaster Recovery and Business Continuity Solutions for Physical, Virtual and Cloud-based infrastructure within New Zealand and abroad.

Keivan’s key strengths are: Implementation and Auditing of ISO 27001 Information Security Management and ISO 22301 Business Continuity Management Systems, Backup, Replication and Recovery technologies, Virtualisation Platforms (VMware, Hyper-V), Storage (SAN/NAS/DAS) technologies, Microsoft and Linux platforms, and networking technologies and building and leading high-performance teams. 

Keivan’s career spans nationwide business continuity specialist Plan B/ICONZ, Disaster Recovery Group Ltd, National IT services providers such as DTSL, Agile, and large organisations such as Skycity Ltd.



Senior Information Security Consultant/vCISO

BEng (Dipl. Ing FH), ISO27001 Lead Auditor/Implementer

Karen has more than 10 years of senior executive experience with a focus on information security governance and privacy as well as 20 years of IT operations management experience. She held Linux Systems Engineering and technical management roles in several NZ Tech and SaaS businesses including SMX – Email Cyber Security Specialists, and Touchpoint Group – AI experts in customer experience, leading Information Security and Operations teams.

Karen’s key strengths are IT Security and Governance strategy and leadership, Information Security Management System (ISMS) ISO 27001, Privacy Compliance, Operations Management, SaaS and Cloud infrastructure, Linux based systems, SaaS operations.

Karen’s career spans NZ Tech and Saas Companies, including Spark, SMX, Touchpoint Group, as well as European IT and Engineering roles.

Steven Webb

Steven Webb

Information Security Management Consultant

NCEE, Electronics, ISO27001 Lead Auditor

Steven holds more than 20 years of experience working in both the Enterprise and Government space, in the areas of solution design & delivery, product development & management, technical consulting, and IT support and strategy development. More recently, Steven has specialised in the growing areas of mobile apps, IoT solutions, mobility strategy and consulting, mobile security, and business transformation through innovation.

Steven believes in helping clients not only achieve their business objectives, but also in how their offerings can improve the lives of all New Zealanders. He understands the importance of a secure foundation for businesses to achieve their strategic goals and digital innovation.

Steven holds a passion in assisting our clients in the facilitation of standards-based frameworks and has a vast and broad level of experience in all aspects of business.

Dr. Stuart Grayson

Dr. Stuart Grayson

Information Security and Business Continuity Management Consultant

Ph.D (Cantab), MBA, ISO27001 Lead Auditor, ITIL Foundation and Agile Project Manager

Stuart has 35 years international experience, delivering solutions to meet customer needs in information security, IT operational services and change projects.

Stuart has implemented an Information Security Management System (ISMS) that has achieved ISO27001 certification, and has led operational security in a consulting company. Additionally, Stuart holds experience as an account director running Managed Service operations, has managed ITIL-based transition projects, and has conducted reviews for customers on the effectiveness of their 3rd party agreements. 

In the delivery of change projects, Stuart has been a Project Manager, Business Analyst, and Solution Architect. As a certified Agile Project Manager and Prince2 Practitioner, Stuart combines the productivity and flexibility of agile development with the discipline and control of Prince2-style governance.

Our Clients

Resilient IT has worked with many clients, from small start ups taking on the world, to the National energy sector, Councils, Ports, Banking and Finance.