About Us

Resilient IT’s team has a strong balance of business, technical and cultural fit to ensure success in any engagement at any level.

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Our Story

Resilient IT was founded in April 2015 by Simon Jordan. After working as a Solutions Specialist in the enterprise space for over 20 years, Simon discovered his passion for organisational resilience when he joined Plan B (looking after their largest key accounts). Having worked there for over 2 years, Simon left and formed Resilient IT to specialise even further in this space.

Based in Auckland but taking on Australasia, Resilient IT was formed off the basis that our customers no longer want to deal with generalist providers with large bags of product based tricks. Our customers need partners that are the best at what they do, understand their domain completely, and partner where skills are required outside of this domain.

Resilient IT is entirely focused on business continuity and information security, backing this up with a strong and broad knowledge of ICT technologies and enterprise governance.

We help to implement programmes or assist by training your staff and guiding them through the implementation of successful Business Continuity Management (BCM) and Information Security Management (ISM) programmes.

We believe there is no other organisation in New Zealand with the depth of knowledge and level of certification than us in our chosen area of expertise.

Simon Jordan

Simon Jordan

Manging Director/Principal Consultant

B.Sc, MBCI, MInstD, ISO27001 Lead Auditor/Implementer, ISO22301 Lead Implementer

Simon has more than 20 years of experience in both NZ and the UK working at the highest levels in large organisations such as Computerland, Gen-i, Spark, IBM, and specialist Business Continuity provider Plan B.

Simon holds a strong business and technical background, covering IT, telecoms, and business, and has assisted many of New Zealand’s top companies in all aspects of their IT, IT Disaster Recovery, Security and Business Continuity Management programmes.

Simon’s key strengths are: Business Continuity and Crisis Management, Disaster Recovery and Backup, Information Security, Enterprise WAN and Networking including WiFi, Enterprise Systems including Power/AIX/iSeries/x86 and Storage (NAS, DAS, SAN), Replication technologies, IP PBX, and Project Management.

Keivan Memarzedah

Keivan Memarzedah

Information Security and Business Continuity Consultant

AMBCI, ISO27001 Lead Implementer/Auditor, ISO 22301 Lead Implementer, MCTS, CCNA, VCP

Keivan has more than four years of experience with implementation and audit of ISO 27001 ISMS and ISO 22301 BCMS working with numerous organisations of all sizes in New Zealand. Topping that with more than 18 years of experience in Building and Delivering IT, Disaster Recovery and Business Continuity Solutions for Physical, Virtual and Cloud-based infrastructure within New Zealand and abroad.

Keivan’s key strengths are: Implementation and Auditing of ISO 27001 Information Security Management and ISO 22301 Business Continuity Management Systems, Backup, Replication and Recovery technologies, Virtualisation Platforms (VMware, Hyper-V), Storage (SAN/NAS/DAS) technologies, Microsoft and Linux platforms, and networking technologies and building and leading high-performance teams. 

Keivan’s career spans nationwide business continuity specialist Plan B/ICONZ, Disaster Recovery Group Ltd, National IT services providers such as DTSL, Agile, and large organisations such as Skycity Ltd.

Gabrielle Bakker

Gabrielle Bakker

Operations Manager

MIT, BA, ISO27001 Lead Auditor

Graduating in 2021 with a Masters of Information Technology, Gabrielle’s dissertation focused on the development and implementation of a Computer Vision prototype for vehicle detection. 

Gabrielle has recently joined Resilient IT as our Operations Manager. Her interests lie in the implementation of governance, risk and compliance (GRC) methodologies to assist businesses in effectively managing their information assets. She understands that the implementation and alignment of international standards (ISO 27001, 22301) not only supports businesses in fulfilling their own unique objectives, but allows them to improve management processes, increase the security of their information, and become more resilient. 

Gabrielle joins Resilient IT, eager to support our clients in achieving their information security objectives in alignment with international standards.

Steven Webb

Steven Webb

Information Security Management Consultant

NCEE, Electronics, ISO27001 Lead Auditor

Steven holds more than 20 years of experience working in both the Enterprise and Government space, in the areas of solution design & delivery, product development & management, technical consulting, and IT support and strategy development. More recently, Steven has specialised in the growing areas of mobile apps, IoT solutions, mobility strategy and consulting, mobile security, and business transformation through innovation.

Steven believes in helping clients not only achieve their business objectives, but also in how their offerings can improve the lives of all New Zealanders. He understands the importance of a secure foundation for businesses to achieve their strategic goals and digital innovation.

Steven holds a passion in assisting our clients in the facilitation of standards-based frameworks and has a vast and broad level of experience in all aspects of business.

Dr. Stuart Grayson

Dr. Stuart Grayson

Information Security and Business Continuity Management Consultant

Ph.D (Cantab), MBA, ISO27001 Lead Auditor, ITIL Foundation and Agile Project Manager

Stuart has 35 years international experience, delivering solutions to meet customer needs in information security, IT operational services and change projects.

Stuart has implemented an Information Security Management System (ISMS) that has achieved ISO27001 certification, and has led operational security in a consulting company. Additionally, Stuart holds experience as an account director running Managed Service operations, has managed ITIL-based transition projects, and has conducted reviews for customers on the effectiveness of their 3rd party agreements. 

In the delivery of change projects, Stuart has been a Project Manager, Business Analyst, and Solution Architect. As a certified Agile Project Manager and Prince2 Practitioner, Stuart combines the productivity and flexibility of agile development with the discipline and control of Prince2-style governance.

Ken Mcwilliams

Ken Mcwilliams

Associate Consultant

AMBCI, ISO22301 Lead Implementer

As an Associate Member of the Business Continuity Institute (AMBCI) and certified as an ISO 22301 Lead Implementor, Ken has over 6 years’ experience in the delivery of business continuity plans. Ken is skilled in business impact analysis and the application of tactical recovery strategies to ensure business continuance irrespective of the crisis event.

As an experienced business continuity professional, Ken delivers business continuity consulting services following the Business Continuity Institutes Good Practise Guidelines (2018) and aligning to ISO22301:2019.

Ken also brings over 25 years’ experience in the IT&T industry in various management roles and is the Director and Principle Consultant at Wellington based Eolas Consulting NZ Ltd.

Our Clients

Resilient IT has worked with a huge range of clients, from small start ups taking on the world, to the national energy sector, councils, ports, banking and finance.