Cookie Policy

What are cookies?

A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time. This saves you from having to keep re-entering them whenever you come back to the site or browse from one page to another.

How do we use cookies?

We use a both session cookies and persistent cookies on our website. This helps us to optimise the content we produce for you.  

Session cookies are temporary i.e. they are not stored on your computer. These are typically used as part of the login, authentication and session management flows of SaaS platform website. They are also used to understand if you are a first-time visitor or a returning visitor.

Persistent cookies are those placed on your computer for a pre-determined length of time. They are used to understand, via Google Analytics and/or Hubspot, which areas of our website and platform are favoured, and how you engage with them.  

Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited.

Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended.

The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.

Please note that if you entered our website from another website, the other website may use their own cookies to learn of your visit to us. We have no control over other websites’ use of cookies to collect information.

If you do not wish to receive any cookies, you may set your browser to refuse cookies. This may mean you will not be able to take full advantage of the services on the website.

How to control cookies

You can block saving cookie files by going to your browser’s ‘options’ or ‘preferences’. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.

You can view our Privacy Policy here. 

How to contact us?

To obtain a copy of your personal data, to correct inaccuracies or if you have any queries or concerns about how we handle your personal data, please contact: [email protected] or write to Resilient IT, P.O. Box 41488, St Lukes, Auckland, 1025